If you encounter problems installing your software, please carefully read and follow the instructions provided in your order confirmation email. If all attempts fail, please contact the manufacturer's customer support at the address provided in your order confirmation receipt.
When contacting manufacturers for technical enquiries, please provide useful information such as your system information, DAW version and OS version, or any other information that can help the support teams find a quick answer to your problem.
Most technical issues can easily be solved by reading the FAQs provided on most manufacturer's site.