General

• How do I contact you?
• When trying to register I get an error saying my e-mail is already registered?
• Where can I find my purchased product licenses / serial numbers?
• Does DontCrack sell illegal software?

Orders

• How do I retrieve the software purchased at DontCrack for future re-installs?
• I haven't received my order, where is it?
• What about refunds?
• Where do I find my invoices?

Pre-Sales Questions

• Can I install the software I purchased on multiple computers?
• Can I get a larger discount from DontCrack?
• Do I need to download the full product installers from DontCrack?
• Do I need a Paypal account to purchase products from DontCrack?
• Why should I buy audio software from DontCrack?
• How long will it take before my product is delivered?
• Do I pay taxes on my DontCrack purchase?
• Can I try the product(s) before buying?
• Are the softwares sold at DontCrack Mac and PC/Windows compatible?
• Is my private info and credit card info safe and secure?

Tech Support

• How do I uninstall plug-ins on Windows?
• How do I uninstall plug-ins on Mac?
• Should I install 32-bit or 64-bit versions?
• I have problems installing my software, what do I need to do?
• How is customer support handled at DontCrack?